I’m in the first trimester of my longest work stint yet. Thus my posts have not been very original.
I was expecting the same fabulous forty and over crowd this week for FBR. That hasn’t been the case, and thus my first two nights were not stellar. Keep in mind, they were profitable which is essential for keeping a business going considering the plethora of businesses like the nations 2nd largest electronics retailer Circuit City which could not turn a profit.
The attitude we project at work is essential to success. Even if you think you are projecting a positive attitude, it doesn’t matter if the customer doesn’t interpret it that way.
I realized this last night when Gia said to me, “Are you okay? You just don’t seem like your normal self.”
Wow! Maybe that’s why my close ratio was less than normal. Even though I thought I was my normal SuperStripper self….apparently she (and coincidentally the customers) weren’t reading me that way. In retrospect, I was letting my own personal bias interfere.
So, right now, as of Day 3 I am NO LONGER going to let my personal bias affect my income. So what if FBR was better last year, or five years ago…it’s still an opportunity.
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